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Know What to Ask When Hiring Your Carpet Cleaner

What to Ask a Residential Carpet Cleaning Company

If you’re looking for someone to clean the carpets, then you need a residential carpet cleaning company you can rely on not only to efficiently clean your house but also a rug cleaner who is honest and looking out for the best interests of their clients. While the majority of carpet cleaners will deliver a decent job for your home, others will go the extra mile to deliver outstanding services. However, some want to do more harm than good. Below are 3 of the questions that can guide you in hiring the right carpet cleaner for your needs.

Do you have favorable reviews from previous clients?

Make sure to check a cleaner who has accumulated positive reviews, ones that haven’t been written by the people the company is affiliated with or their employees posing as a customer. Make sure to rely on the carpet cleaners that other homeowners have hired for years. In reading reviews and testimonials, take note of the quality of the job offered, the customer service, how complaints were addressed, and their promptness.

What kind of products and solutions do you utilize?

Other companies can make your carpet look new, but they do it by using harsh cleaning chemicals, brighteners, detergents, and other agents that can slowly strip the protective coating of your carpet and leave a sticky residue behind. Established companies will only use a mineral-based, carbonated, and eco-friendly cleaner. You can be at ease knowing that your kids, pets, and other family members are safe around the carpet.

What kind of guarantees or warranties do you offer?

If you’re not satisfied with the work done, then you have to be confident that you have recourse for addressing problems. Having a guarantee will provide you with a recourse to address problems, and then if you’re still not satisfied, then a money-back offer. If a cleaner can address a problem after one try, then they shouldn’t have to return. Your residential carpet cleaning company will always allow you to recoup your investment if you’re still not satisfied.

Sup-R-Kleen Carpet Care is the residential carpet cleaning company you need! If you need the assistance of our Columbus, GA team, call us at (706) 681-1585 for more information on our products and services.

If you want to make sure your carpet receives the maintenance it deserves, you should call our professional carpet cleaners.